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Have you been curious what, exactly, a residential area manager does from your insider perspective? Here that will help you with this is John Eco-friendly, who’s produced for both Meridian 59 and Storybricks. Eco-friendly authored an essay about how community management is frequently misinterpreted and just how it may be both effectively and ineffectively handled.
Eco-friendly experienced the daily procedure for a CM’s job to supply information for developers and players, citing the

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tough balance in handling that two-way street. He stated you need to keep PR as divorced from community management as you possibly can, otherwise it damages the communication “loop” between CMs, players, and developers.
He finishes by analyzing the current demonstration of ArenaNet’s CM team using Reddit to go over players’ behavior and names. “However, it was quite clearly a PR exercise and never really proper community management,” he noted, starting with state that this may have set the incorrect tone for that community’s in-game behavior and caused a “toxic allowance” to develop later on on lower the street.